Trouble for Samsung: Galaxy Fold display failure affecting review units

Samsung launches new smartphones, tablets, wearables in Taiwan

Just days after Samsung gave its $US2,000 ($2,778) foldable smartphone to reviewers, a troubling number of journalists say their Galaxy Fold units are all jacked up.

Bohn explained that he first felt a bulge under the display right along the crease. It appeared removable in the left corner, so I took it off.

'The main screen includes a special protective layer, ' it reads.

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I tried out a few - YouTube and vehicle racing game "Asphalt" - that transitioned seamlessly between both screens. So, things like making the screen fuller protected for everyday use and when it's in your pocket were critical.

Gurman says, "The phone comes with this protective layer/film".

"I just know that the screen is broken, and there was no obvious proximate cause for the bulge that broke it", writes Bohn.

From looking at all of the information available, and using a Galaxy Fold myself, there are clearly two distinct issues at play here - one that's fixable, and one that should very much be a concern for Samsung as the Fold gets into consumers' hands. Though Samsung has yet to fully lay out its Galaxy Fold after-sale plans, rumor has it the company will offer screen replacements for free.

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Meanwhile, A-series models also accounted for almost 50% of Samsung's monthly smartphone sales in the local market for over the four-month period, Chen added. At least two of the reports of failed displays came while the Galaxy Fold's top layer was kept in place and undamaged, which points to the larger discussion of just how fragile the display technology is no matter what you do. Steve Kovach from CNBC also is experiencing catastrophic screen failure on his bendy phone.

There were already concerns about the fragility of the display due its covering being made of plastic along with the constant folding/unfolding stresses that the device would undergo.

Mark Gurman of Bloomberg and tech YouTuber Marques Brownlee also have Folds with broken screens, though the problems seem to result from some confusion over a protective layer that covers the Fold's screen. "It is not a screen protector - do not attempt to remove it", Samsung says.

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The Fold features a 20-part, dual-axis hinge that's created to open and close seamlessly with just a little bit of force. People finally got to actually fold the device and it was exciting.

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