Several of BB&T's banking services unavailable due to technical issue

Ongoing BB&T outages locks customers out of their bank accounts

"Our systems are currently being restored and our automated Phone24 service and ATMs are now available".

Wells Fargo acknowledged on Thursday that some customers were having difficulty accessing online and mobile banking.

The bank also said that if customers have incurred fees directly related to the outage, "we will waive or reimburse those fees".

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According to company officials, the outage was caused by an equipment malfunction in one of their data centers.

"In a statement from BB&T's Facebook page, the banking company said ".we understand this is a major inconvenience for so many of you. The first notice of the outage was sent out Thursday afternoon.

BB&T said at this time, it has no reason to believe the issue is related to cybersecurity.

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BB&T Bank was the subject of customer anger for a second striaght day Friday in the midst of a "equipment malfunction" which has affected millions. The bank said balances and transactions will become current later in the day. "You claim to "hear" our frustrations yet you don't address that which we are frustrated about". We've identified the issue & are working to resolve it. Thank you for your continued patience.

BB&T, which is based in North Carolina, has a large presence in Lancaster County.

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