Ryanair's Michael O'Leary admits flight cancellations have caused 'a mess'

Ryanair

Ryanair, which now expects compensation claims of up to €20 million, moved on Friday to say it will operate a programme of flight cancellations over the next six weeks because of pilot shortage difficulties.

Three flights a day to and from Scottish airports have been cancelled since Ryanair admitted it "messed up" the planning of pilot holidays.

Ryanair is changing its holiday year, which now runs from April to March, to run from January to December instead.

One woman said her flight being cancelled had caused chaos for her as she had to hire a van to drive dozens of guests to a wedding in Italy.

Over the weekend the airline published a list of affected flights up to Wednesday.

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If not, they would be moved to flights the day before or the day after and the airline would meet its obligations over compensation. "It is not part of the EU261 entitlement", he said, referring to European passenger rights legislation covering cancelled flights. Download it today and continue to enjoy STV News wherever you are.

In a press conference O'Leary said customers whose flights have been cancelled will receive an email by Monday evening.

However, all Ryanair flights scheduled for Monday at Charleroi Airport were to be maintained.

Why are Ryanair cancelling flights?

Flights are operating as usual for customers who haven't received emails from the carrier.

If I can't get to my destination until later, what about the other things I've booked?

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Now customers are urging the budget airline to list all of the flights that they intend to cancel over the next six weeks so they have enough time to make alternative plans.

Angry ministers have urged the airline to compensate the thousands of passengers whose travel plans have been thrown into chaos.

If you have lost bookings and had flights cancelled that were paid for by credit card, and the airline or insurer refuse to pay out, you could try claiming to your card provider under Section 75 of the Consumer Credit Act. Keep receipts of everything you spend.

It also faces paying compensation of 250 euros ($300) per traveler for flights canceled on less than two weeks' notice.

He explained": "We have an unusual situation with Ryanair, moving from a 12-month leave from April to March called the fiscal year.

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